Skydive and Gift Voucher Bookings
Your right to tandem skydive is conditional on signing our Acknowledgment of Risk form which will be presented and explained to you just before your skydive.
Skydive Cancellation Policy
A booking online or via telephone is considered firm and we will take full payment from your credit card just BEFORE your skydive – on the day. You must give at least 24 hours notice if you intend to cancel otherwise your credit card will be charged the full amount. If the weather conditions on the day are not suitable for skydiving you will be offered an alternative day or you will be fully refunded. If you cancel less than 24 hours before your skydive or do not turn up, we will charge your credit card with the full price of your skydive.
Gift Vouchers are only valid for one year from date of issue. Vouchers are Non Refundable and Non Transferable.
Pricing and GST
All prices are in New Zealand Dollars and inclusive of 15% GST (Goods and Service Tax). We do not accept payment in any other currency. Your card issuer may apply charges for converting currency. These charges are applied by your card issuer, we accept no responsibility for these.
We reserve the right to change our prices, we will do our best to update all marketing material in due course, however the price offered at our Dropzone will be the current price. We will not change the price of a Skydive or Dropshop order you have already made without prior notification. This may only happen in the unlikely event that a typing error has occurred and the price has been displayed incorrectly. In this instance, we reserve the right to withdraw your order and offer at the correct price. Any unlikely occurrences will be dealt with at our discretion.
We accept Visa and Mastercard. To pay by Credit Card select the card type and fill in your card details; Card Number, Card Expiry Date, and Card Holders Full Name. By giving us your Credit Card details you agree for us to take full payment from your credit card.
Shopping with us online is safe. We use secure 128 bit SSL (Secure Socket Layer) technology that encrypts your personal information and Credit Card details whilst in transit to prevent breaches of security. Credit Card issuers usually cover their customers against fraud for online transactions. Check with your card issuer for details.
Skydive Shop Delivery
Your goods will be delivered within New Zealand at a cost of NZD $10.00 and overseas at a cost of $20.00. Your order will be dispatched within 2 working days of your order. We aim to get your goods to you within 7 working days of your order within New Zealand and within 14 days for overseas orders. We cannot be responsible for the New Zealand Postal service.
If you are dissatisfied with your order for any reason we will be happy to give you a full refund if you return the goods undamaged to us within 14 days. Please notify us by email giving the reason why you are dissatisfied with the goods, before you return them. Goods returned without prior notification will not be accepted.
New Zealand Applicable Law
This contract is deemed to be made in New Zealand and the law of New Zealand , and of no other country, will apply to all issues relating to the contract or arising out of the contract.
Any personal information supplied to us will only be used to process your order. We do not share your information with any third parties. Your details are stored on our secure server and encrypted whilst in transit. Whilst our system is secure, we cannot offer a 100% guarantee of security on any information that you submit. This is due to the nature of technology and its associated risks. The information that you submit is therefore done so at your own risk.
We respect your privacy and will do everything that we can to protect it.